——————————————————————
Agency Name: NACA (NEIGHBORHOOD ASSISTANCE CORPORATION OF AMERICA) LOS ANGELES, CA
Phone: 310-412-2600
Toll Free: 888-297-5568
Fax: 
Email: jsuttle@naca.com
Address: 241 South Market Street
Inglewood, California 90301
Counseling Services: – Fair Housing Assistance
- Homebuyer Education Programs
- Loss Mitigation
- Money Debt Management
- Mortgage Delinquency and Default Resolution Counseling
- Postpurchase Counseling
- Predatory Lending
- Prepurchase Counseling
Languages: – English – Spanish
Affiliation: NACA (NEIGHBORHOOD ASSISTANCE CORPORATION OF AMERICA)
Website: http://www.naca.com

——————————————————————
Agency Name: OPERATION HOPE INC.
Phone: 562-218-5011
Toll Free: 
Fax: 
Email: dora.colbert@operationhope.org
Address: 1900 Atlantic Avenue
Long Beach, California 90806
Counseling Services: – Homebuyer Education Programs
- Money Debt Management
- Mortgage Delinquency and Default Resolution Counseling
- Postpurchase Counseling
- Prepurchase Counseling
Languages: – English – Spanish
Affiliation: OPERATION HOPE, INC
Website: http://www.operationhope.org
 

——————————————————————
Agency Name: SPRINGBOARD- LONG BEACH
Phone: 800-947-3752
Toll Free: 800-947-3752
Fax: 951-781-8027
Email: 
Address: 3363 Linden Avenue, Suite A
Long Beach, California 90807-0000
Counseling Services: – Home Equity Conversion Mortgage Counseling
- Money Debt Management
- Mortgage Delinquency and Default Resolution Counseling
- Prepurchase Counseling
- Renters Assistance
Languages: – English Only
Affiliation: SPRINGBOARD NON PROFIT CONSUMER CREDIT MANAGEMENT INC
Website: www.credit.org
 
——————————————————————
Agency Name: ACORN HOUSING, LOS ANGELES
Phone: 213-484-1475
Toll Free: 
Fax: 213-484-1476
Email: lnelson@acornhousing.org
Address: 2010 Wilshire Blvd., Ste #604
Los Angeles, California 90057
Counseling Services: – Home Equity Conversion Mortgage Counseling
- Home Improvement and Rehabilitation Counseling
- Homebuyer Education Programs
- Loss Mitigation
- Mortgage Delinquency and Default Resolution Counseling
- Postpurchase Counseling
- Predatory Lending
- Prepurchase Counseling
Languages: – English
- Spanish
Affiliation: ACORN HOUSING CORPORATION
Website: http://www.acornhousing.org

——————————————————————

 
Agency Name: BYDESIGN – HPF AFFILIATE
Phone: 916-379-3612
Toll Free: 800-750-2227
Fax: 916-379-0629
Email: ddamskey@bydesignsolutions.org
Address: 6001 E. Washington Blvd
Suite 200
Los Angeles, California 90040
Counseling Services: – Mortgage Delinquency and Default Resolution Counseling
Languages: – English Only
Affiliation: HOMEOWNERSHIP PRESERVATION FOUNDATION
Website: http://www.bydesignsolutions.org
 

——————————————————————
Agency Name: BYDESIGN FINANCIAL SOLUTIONS, DBA CCCS OF LOS ANGELES
Phone: 800-750-2227
Toll Free: 800-750-2227
Fax: 323-890-9591
Email: wdees@bydesignsolutions.org
Address: 6001 E. Washington Blvd.
Suite 200
Los Angeles, California 90040-2922
Counseling Services: – Home Equity Conversion Mortgage Counseling
- Homebuyer Education Programs
- Mortgage Delinquency and Default Resolution Counseling
- Postpurchase Counseling
- Predatory Lending
- Prepurchase Counseling
- Renters Assistance
Languages: – English
- Hindi
- Hmong
- Russian
- Spanish
Affiliation: 
Website: http://www.bydesignsolutions.org
 

——————————————————————
Agency Name: EAST LA COMMUNITY CORPORATION (ELACC)
Phone: 323-269-4214-237
Toll Free: 
Fax: 323-261-1065
Email: arubio@elacc.org
Address: 530 South Boyle Avenue
Los Angeles, CA 90033
Los Angeles, California 90033-0000
Counseling Services: – Homebuyer Education Programs
- Money Debt Management
- Mortgage Delinquency and Default Resolution Counseling
- Postpurchase Counseling
- Prepurchase Counseling
Languages: – English – Spanish
Affiliation: NATIONAL COUNCIL OF LA RAZA
Website: http://www.elacc.org
 
——————————————————————
Agency Name: KOREAN CHURCHES FOR COMMUNITY DEVELOPMENT
Phone: 213-985-1500
Toll Free: 
Fax: 213-232-7274
Email: hca@kccd3300.org
Address: 3550 Willshire Blvd, Suite 922
Los Angeles, California 90010
Counseling Services: – Homebuyer Education Programs
- Money Debt Management
- Mortgage Delinquency and Default Resolution Counseling
- Prepurchase Counseling
Languages: – English – Korean
Affiliation: HOMEFREE – U S A
Website: http://www.kccd3300.org
 

——————————————————————
Agency Name: LOS ANGELES NEIGHBORHOOD HOUSING SERVICES, INC
Phone: 213-381-2862-112
Toll Free: 888-895-2467
Fax: 213-381-2103
Email: counseling@lanhs.org
Address: 3926 Wilshire Blvd. Suite 200
Los Angeles, California 90010
Counseling Services: – Home Equity Conversion Mortgage Counseling
- Home Improvement and Rehabilitation Counseling
- Homebuyer Education Programs
- Loss Mitigation
- Marketing and Outreach Initiatives
- Money Debt Management
- Mortgage Delinquency and Default Resolution Counseling
- Postpurchase Counseling
- Predatory Lending
- Prepurchase Counseling
Languages: – English – Spanish
Affiliation: NEIGHBORHOOD REINVESTMENT CORPORATION
Website: http://www.lanhs.org
 
——————————————————————
Agency Name: NEW ECONOMICS FOR WOMEN
Phone: 213-483-2060
Toll Free: 
Fax: 213-483-7848
Email: cryan@neworg.us
Address: 303 South Loma Drive
Los Angeles, California 90017
Counseling Services: – Homebuyer Education Programs
- Mortgage Delinquency and Default Resolution Counseling
- Prepurchase Counseling
Languages: – English – Spanish
Affiliation: NATIONAL COUNCIL OF LA RAZA
Website: http://www.neweconomicsforwomen.org
 
——————————————————————
Agency Name: NID-HCA REEVES
Phone: 323-299-4067
Toll Free: 
Fax: 323-299-4054
Email: fsico@sbcglobal.net
Address: 4602 Crenshaw Blvd.
Los Angeles, California 90043-1219
Counseling Services: – Home Equity Conversion Mortgage Counseling
- Homebuyer Education Programs
- Mortgage Delinquency and Default Resolution Counseling
- Postpurchase Counseling
- Prepurchase Counseling
- Renters Assistance
Languages: – English Only
Affiliation: NATIONAL ASSOCIATION OF REAL ESTATE BROKERS-INVESTMENT DIVISION, INC
Website: http://www.nidonline.org
 
——————————————————————
Agency Name: OPERATION HOPE, INC
Phone: 213-891-2900
Toll Free: 
Fax: 213-489-7511
Email: lance.triggs@operationhope.org
Address: 707 Wilshire Blvd., Suite 3030
Los Angeles, California 90017
Counseling Services: – Homebuyer Education Programs
- Mortgage Delinquency and Default Resolution Counseling
- Postpurchase Counseling
- Prepurchase Counseling
Languages: – English – Spanish
Affiliation: 
Website: http://www.operationhope.org
 
——————————————————————
Agency Name: OPERATION HOPE, INC.
Phone: 213-891-2900
Toll Free: 
Fax: 213-489-7511
Email: lance.triggs@operationhope.org
Address: 707 Wilshire Blvd., Suite 3030
Los Angeles, California 90017
Counseling Services: – Homebuyer Education Programs
- Money Debt Management
- Mortgage Delinquency and Default Resolution Counseling
- Postpurchase Counseling
- Prepurchase Counseling
Languages: – English – Spanish
Affiliation: 
Website: http://www.operationhope.org
 
——————————————————————
Agency Name: OPERATION HOPE, INC.
Phone: 323-290-2405
Toll Free: 
Fax: 323-290-2415
Email: dora.colbert@operationhope.org
Address: 3721 S. La Brea Ave.
Los Angeles, California 90016
Counseling Services: – Homebuyer Education Programs
- Money Debt Management
- Mortgage Delinquency and Default Resolution Counseling
- Postpurchase Counseling
- Prepurchase Counseling
Languages: – English – Spanish
Affiliation: OPERATION HOPE, INC
Website: www.operationhope.org
 
——————————————————————
Agency Name: OPERATION HOPE, INC.
Phone: 323-249-7699
Toll Free: 
Fax: 
Email: craig.york@operationhope.org
Address: 11858 S. Wilmington Ave
Los Angeles, California 90059
Counseling Services: – Homebuyer Education Programs
- Money Debt Management
- Mortgage Delinquency and Default Resolution Counseling
- Postpurchase Counseling
- Prepurchase Counseling
Languages: – English – Spanish
Affiliation: OPERATION HOPE, INC
Website: http://www.operationhope.org
 
——————————————————————
Agency Name: WATTS CENTURY LATINO ORG.
Phone: 323-564-9140
Toll Free: 
Fax: 323-564-0524
Email: ggwclo@hotmail.com
Address: 10360 Wilmington Ave
Los Angeles, California 90002
Counseling Services: – Homebuyer Education Programs
- Mortgage Delinquency and Default Resolution Counseling
- Postpurchase Counseling
- Prepurchase Counseling
Languages: – English – Spanish
Affiliation: NATIONAL COUNCIL OF LA RAZA

——————————————————————
Agency Name: WEST ANGELES COMMUNITY DEVELOPMENT CORP.
Phone: 323-751-3440
Toll Free: 
Fax: 323-751-7631
Email: phebert@westangelescdc.org
Address: 6028 Crenshaw Boulevard
Los Angeles, California 90043
Counseling Services: – Home Equity Conversion Mortgage Counseling
- Homebuyer Education Programs
- Money Debt Management
- Mortgage Delinquency and Default Resolution Counseling
- Prepurchase Counseling
Languages: – English
Affiliation: HOMEFREE – U S A
Website: http://www.westangelescdc.org

——————————————————————
Agency Name: BYDESIGN FINANCIAL SOLUTIONS, DBA CCCS OF LOS ANGELES–PALMDALE
Phone: 800-750-2227
Toll Free: 800-750-2227
Fax: 661-265-8508
Email: wdees@bydesignsolutions.org
Address: 1605 E Palmdale Blvd, Ste. E
Palmdale, California 93550
Counseling Services: – Home Equity Conversion Mortgage Counseling
- Homebuyer Education Programs
- Mortgage Delinquency and Default Resolution Counseling
- Postpurchase Counseling
- Predatory Lending
- Prepurchase Counseling
- Renters Assistance
Languages: – Spanish
Affiliation: BYDESIGN FINANCIAL SOLUTIONS, DBA CCCS OF LOS ANGELES
Website: http://www.bydesignsolutions.org

——————————————————————

Agency Name: PASADENA NEIGHBORHOOD HOUSING SERVICES, INC.
Phone: 626-794-7191
Toll Free: 
Fax: 626-794-7246
Email: mjones@pasadenanhs.org
Address: 1190 North Fair Oaks Avenue, Suite #102
Pasadena, California 91103-1327
Counseling Services: – Home Improvement and Rehabilitation Counseling
- Homebuyer Education Programs
- Marketing and Outreach Initiatives
- Mortgage Delinquency and Default Resolution Counseling
- Postpurchase Counseling
- Prepurchase Counseling
Languages: – English – Others – Spanish
Affiliation: NEIGHBORHOOD REINVESTMENT CORPORATION
Website: www.pasadenanhs.org

1. The “HOPE Hotline” (1-888-995-HOPE or www.995HOPE.org) operated by the Homeownership Preservation Foundation, provides free mortgage counseling 24 hours a day, seven days a week.
2. The state’s English and Spanish language consumer mortgage information websites which include helpful information for prospective homebuyers, as well as homeowners who are experiencing difficulty in keeping payments current: www.yourhome.ca.gov and www.sucasa.ca.gov.
3. The agency MORTGAGE RELIEF ONLINE assists U.S. homeowners in determining if they are eligible for a loan modification or a refinancing option under the federal Making Home Affordable program (MHA). The MHA helps make mortgages more affordable and seeks to prevent foreclosures. Go to www.mortgagereliefonline.com to determine eligibility.

To find a HUD-approved housing counselor, call (888) 995-4673.

Did you know you can call 211 from your home or cell phone and ask for help with almost any life-circumstance difficulty you are having? You will reach a service associate who can find an organization which helps people with your precise problem. They’ll tell you who to contact, how to reach them, and what to do to get the best results.

Press play to view Maribel’s introduction and brief description of the Los Angeles County 211 services.

Lyz Melendez is a senior resource advisor with the Los Angeles 211 service. She is experienced at helping people from all over the county find assistance providers that can help them get out of a bind. Hear Lyz talk about 211 here.

Watch more from Maribel and Lyz!
Maribel and Lyz were guests at KVCR for it’s one-hour call-in program in which host Roger Bowman asked Maribel and Lyz, and the other regional 211 directors, questions about the foreclosure crisis. Both also answered caller questions. View the entire episode here [you can also navigate directly to It's Your Call, June 12th, in the menus above].

Tip:

• If the video is choppy or stutters, click pause and wait 5 or 10 minutes for the video to buffer. It should play smooth thereafter, assuming a moderate Internet access speed.